case study

Sheraton Old San Juan

The Comeback

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In 2015, the spiral of a looming government debt default and out-migration were forcing investors out of Puerto Rico. Although the situation looked dire, as long-time investors and operators on the Island, we believed there were pockets of opportunity. One such opportunity came to us when the lender on the Sheraton Old San Juan, a 240-room and 27,500 square foot retail complex, reached out to see if we had any interest in the property as they were preparing to foreclose.

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Knowing the local market well, we saw an exceptionally well-located asset within the historic district overlooking Old San Juan Harbor, directly in front of Puerto Rico’s principal cruise ship piers. From our assessment, we saw opportunity and had a clear plan to turn the property around. We were confident we could operate it well and position it for an upturn given the extremely attractive basis.

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We began by de-risking the deal prior to closing through some proactive work during the due diligence period. We sourced and signed Walgreens as a long-term tenant, which enabled us to close the profit-losing casino and refinance at a much more competitive rate upon their opening. We also took advantage of local tax incentives and salvaged casino equipment to reduce our equity basis. We were then able to complete a major renovation encompassing the hotel’s public spaces and guest rooms and refinanced for a second time in November 2017 after signing a triple net lease with Nespresso. Within thirty-six months, we turned an annual operating loss into $4.0mm of income.

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After overcoming the Zika outbreak in 2016, surviving hurricanes Maria and Irma in 2017, the earthquakes of 2018 and then COVID in 2020, the asset was well positioned in a market that was quickly working itself back to pre-COVID levels. We had completed our plan to position the asset for sale and finally exited the property in the fall of 2021, netting a significant return on equity.